Aura is a brand new charitable organisation owned by its employees and operated for the benefit of all local communities. We are committed to delivering high quality, customer-focused leisure, libraries & heritage services in a way that is financially viable and sustainable.

Flintshire County Council, which currently manages these buildings, believes that this new approach and outlook provides the best opportunity for these popular services to be retained and enhanced for residents both now and in the future.

We value your views and opinions in retaining and enhancing our services, we appreciate your time in completing this survey. Please use the following scale to answer the multiple choice answers:

  1. Strongly Disagree
  2. Disagree
  3. Neutral
  4. Agree
  5. Strongly Agree

Welcome to your Customer Survey

A fyddech cystal â nodi pa wasanaethau yr ydych yn eu defnyddio:
Pa mor fodlon ydych chi â’n gwasanaethau cwsmer? D

efnyddiwch y raddfa isod o 1-5 i ateb y cwestiwn amlddewis hwn.
Beth ydym yn ei wneud yn dda ac rydych yn awyddus i'w weld yn parhau?
Pan ddaethoch i ymweld â ni, a lwyddoch i gael yr hyn oeddech yn chwilio amdano?
A fyddech yn argymell ein gwasanaethau i ffrind?
A oes unrhyw agwedd a fyddech yn ei gwella?
Yn eich barn chi, beth fyddai’n gosod ein gwasanaethau ni ben ac ysgwydd uwchben gwasanaethau eraill?